Shipping & Returns

Some orders will qualify for free delivery. Please see below for the qualifying order amounts.

UK

Standard Delivery: £3.95 (free delivery over £50) - 2-5 working days.

USA & REST OF WORLD

Standard Delivery City Link: £20.00

Free Delivery: on orders over £170

EUROPE

Standard Delivery City Link: £10.00
Express Delivery City Link: £35.00

Free Delivery: on orders over £170

Should there be a delay or problem with your order, we will contact you immediately by email. We are unable to accept liability for loss of orders once we've passed them on to any national postal service other than Royal Mail. We use Royal Mail for Standard Deliveries within the UK.

PLEASE NOTE; Import taxes and duties will be the responsibility of the customer should goods be ordered from our website for delivery outside the UK. Unfortunately we have no control over these costs as they are imposed by your local customs office and we are therefore unable to offer assistance on these processes. We advise that you check the import charges applicable in any country before ordering products to be delivered there.

Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.

If you are not completely happy with your purchase, please simply return the unused products to us in their original condition within 14 days of receipt. Unfortunately, we cannot make a refund for products which have been opened, used, damaged by you after receipt or are not in a condition for resale, unless you have had an adverse reaction and can prove that our product was the cause of this.

In certain circumstances we might be able to offer a replacement product or exchange.

We regret that we cannot reimburse postage costs, for items delivered or returned from outside the UK.

We will refund your product as quickly as possible by sending the money back to your original payment method.